Company: RecargaPay | Role: Senior Product Designer | Scope: Product Strategy, UX Research, Experience Design | Timeline: 2025–2026 | Impact: CX contacts ↓ 14% I led the strategic conception of Investments V2 at RecargaPay , creating an executive product document to align product vision, business opportunities, and experience decisions before development. After the launch of the V1 MVP , product signals revealed structural friction across the investment journey. Adoption patt